How it Works - Sample Showcase® FAQ's

Why do companies offer free samples?
Who pays for this?
Are there any costs related to my participation in Sample Showcase®?
Why can I not get EVERYTHING that might be offered?
How can I get a box?
Why does the mysampleshowcase.com site exist?
Why is there a Sample Center here and how does that work?
Will you sell or release my personal information?
How do I contact Sample Showcase®?


Why do companies offer free samples?
Companies, large and small, provide StartSampling with the product samples we make available to you. Why? Because they believe they have great products and that if people have a chance to try them, they will start to buy them.

Many of these companies are also very interested in reaching and gaining the feedback from specific groups of consumers. So they "target" samples accordingly in the hopes of getting the information they think is most valuable for their brand needs. For instance, a company may select a group of consumers based on prior sampling feedback, or based on the information provided by a set of questions.

Who pays for this?
The companies that own the brands pay for their products to be sampled by people both within Sample Showcase® and in other ways as well. In other words, they spend a portion of their "marketing dollars" to deliver their product samples to you. These fees pay for the postage, the labor to fill the boxes, the boxes themselves, rent on the facility where his all comes together, shipping, the costs of having this website, and all the other business services required to make all this happen.

Sample Showcase® is a registered trademark of the United States Postal Service licensed by StartSampling to offer samples to you in Sample Showcase® packaging. The United States Postal Service does not specifically endorse any of the product samples contained within Sample Showcase®. All materials included in Sample Showcase® are free to the public and produced without the use of either tax or postal revenue. StartSampling is responsible for this website and for helping to attract brands to participate.

Are there any costs related to my participation in Sample Showcase®?
Sample Showcase® is ABSOLUTELY FREE to the people that request it or have it delivered to their homes! All you need is the willingness to Try Something New™ and then you can enjoy a Sample Showcase® experience.

Why can I not get EVERYTHING that might be offered?
Companies that participate may choose to reach certain types of people, so quite often we will "target" our Sample Showcase® boxes accordingly. This "targeting" sometimes involves making the boxes available only to certain geographies or other qualifying criteria. Unfortunately, when people attempt to get a box by changing their answers or trying to overcome this targeting in some manner, the eventual outcome is that brands will simply choose alternative ways to offer people a chance to try their products.

How can I get a box?
All you need to do is sign up and become a member of this Sample Showcase® site. When boxes are available, we will contact you (if you allow us to) as well as placing the box offer on the website. When the time comes to order a box, it will always only be available on a first come, first served basis until the volume of Sample Showcase® boxes are gone. There are no guarantees you will receive any particular Sample Showcase® box.

Why does the mysampleshowcase.com site exist?
This Sample Showcase® site is a membership site that allows people to sign up for a Sample Showcase® program and be offered the chance to request a Sample Showcase® box. It also offers a destination for people interested in trying new things to provide feedback about products they have tried, participate in surveys, answer polls, update their account if they move, etc. Over time, more functions will be added, and we hope you will find many reasons to return to the site, including our unique Sample Center.

Why is there a Sample Center here and how does that work?
The Sample Center associated with this Sample Showcase® website is a service of StartSampling. Employees monitor the web to seek out the best sample offers we can find, as well as other opportunities we think members might like. While we cannot guarantee the validity of all the offers we place within the Sample Center, we hope to provide a variety of worthwhile offers for you to explore. When you visit the site, even if there is not a Sample Showcase® box available, there will be a selection of offers for you to take a look at and decide if you're interested.

Will you sell or release my personal information?
Your name and address information is only used to process sample orders unless your prior consent is given. Also, once you are a member, we can pass your information through to an offer you choose within the Sample Center (making it easy for you to sign up), but you will always know when that is happening and will need to consent. Further, we may ask you questions about your product usage or things that interest you to help encourage more brands to place samples here for your enjoyment. In nearly every case, brands are also interested in your feedback, and all such feedback provided to the manufacturers is completely anonymous. Unless you sign up or opt-in to a brand offer, we will not send your information along to them. This Sample Showcase® site and StartSampling as a company are dedicated to protecting your privacy, and we encourage you to review our Privacy Policy for more information.

How do I contact Sample Showcase®?
We are here to help you! Please contact us by clicking on the Contact Us button located at the bottom of the home page.

If you have forgotten your password, we have a password and member id link on our home page. Simply enter the e-mail address that you used when you opened your account, and your password and member id will be emailed to you within minutes.

If you don't recall, or no longer use, the e-mail address you entered when you opened your account, please go to the Contact Us button located at the bottom of the home page. Please provide your full name, mailing address and date of birth, so we can get your new password to you as soon as possible.

THANKS — The folks at StartSampling

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